Privacy Policy

Introduction

Best Pillow Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestpillow.com.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

• Fill out our contact form
• Subscribe to our newsletter
• Participate in surveys or promotions
• Communicate with us via email

This information may include your name, email address, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (country/city level)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our website
• Respond to your inquiries and communications
• Send you newsletters and updates (if you've subscribed)
• Analyze website usage to improve our content and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our Site
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Services

Amazon Associates Program

Best Pillow Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon affiliate links and make purchases, Amazon may collect information about your purchase activity.

Analytics Services

We may use third-party analytics services (such as Google Analytics) to help analyze how users use the Site. These services use cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third parties who perform services on our behalf (e.g., email delivery, analytics)
• Legal Requirements: If required by law or to respond to legal process
• Protection: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to opt-out of marketing communications
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. These countries may have different data protection laws. By using our Site, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@bestpillow.com.au
• Contact Form: Contact Page